Today, there is a great shift from companies to customers; this shift has been accelerating and has reached exponential levels due to the entry of digital technologies. Now such shifts have enabled customers to provide feedback and reviews and demand exactly what they want.
Understanding this, at EveMarg we provide, a superior customer experience by providing multiple channels to reach through social media sites like Facebook, & Twitter, email, chat, SMS/Text, and phones
Our experienced agents and subject matter experts create a personal connection with customers and serve unique customer needs which would increase your productivity both in short and long term. We integrate technological solutions along with quality assurance program and commitment to customer service.
Why?
We don’t compromise the quality
What ? Our Offerings
We don’t compromise the quality
Customer follow up services
- Data Validation services
- Subscription renewal services
- Appointment setting
- Telemarketing services
- Market research and survey
- Collection
- Follow-up
- Lead generation
- Telephonic auditing
- Voice broadcast
EveMarg comprises of a management team having vast experience in the ICT sector
Our responsible business strategy is embedded with ethics at all process and stages of work. Therefore, you can be assured that our outbound calling services are 100% reliable and assured.
Complete transparency of every call, leads, and recordings on your campaign
Use Web 2.0 and social media to bring in prospects.
100% dedicated, certified and experienced agents who can represent your brand professionals
Our experienced staff is trained in the US and Europe accent.
All our services are supported by account management QC, QA, and sales/marketing training
Develop an exclusive campaign that would meet your strategic goals and objectives. Develop a blueprint for the campaign and metric (expected outcome) and provide training to associates in terms of understanding the brand and business of the client and start the campaign.
Review weekly activity reports which will be shared along with key performance indicators (KPI) and discuss improvements that can be made to your campaigns.
- 24/7 real-time visibility of each campaign
- Time tested appointment setting scripts and messaging.
Why is EveMarg Best Marketing partner?
Global Coverage, Accuracy and Consultative Approach
Expected Business Outcome
Strategic Benefits: Customer, Operation, and Business
By outsourcing call center services you can be assured to have following business outcomes
- Strong personal relationship with customer with maximized agent productivity
- Improved list penetration
- Increased customer satisfaction
- More positive perception of brand and company
- Strong brand loyalty
- Lower customer churn and higher customer retention
- Reduce customer acquisition costs and increased profitability
- Increased likelihood of additional purchases, referrals, incremental revenue from outbound sales, collection and referrals.
GET STARTED WITH EVEMARG
At EveMarg, we constantly endeavor to understand our clients in our attempt to extend exemplary services. We ensure that we provide meaningful insights and recommendations that help your organization to have the desired impact through their marketing activities.