Sales and Relationship Marketing
In today’s competitive world of digital transformation, focusing on your core competencies enables to gain competitive advantage through improved process responsiveness, increase volume capability, gain access to new technology, improve product performance design & conformance quality, and improve process lead & cycle time
Our business process management outsourcing services share the equal risks and responsibility of your firm, by forming a long-term strategic relationship that is integral to your organisation’s overall business plan. With our flexible embraced business-outcome-based revenue models, along with our in-depth industry knowledge and capabilities, we ensure to deliver significant benefits in operational efficiency and costs reduction
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Sales and Marketing Solutions
Everything you need to get superior quality service
Start up
A Robust Start-Up Marketing Plan On A Budget
We develop the Ultimate Marketing Startup Strategy for You with help of the World-class Experts, & Tailored made best-of-class marketing solutions
B2B
B2B Marketing Strategy, Branding, Design & Digital
High-impact B2B marketing planning that drives ROI and Supports Demand Generation
B2C
Customer-Centric B2C Marketing Solutions
Our B2C marketers- Target more consumers across effective channels by implementing tactics and best practices used to promote products/services.
The Dynamic Dialogue –
EveMarg is a leading BPM outsourcing service provider that offers the value proposition with a mix of process-driven and rule-based services, along with a certain amount of intellectual intervention in the process at every stage to ensure sustainability.
More than a Marketing Agency – a Partner
A Strategic, data driven and user focused approach
B2B Lead Generation Services
Built around your business objectives
Effective sales are possible only through qualified leads. However, identifying such quality lead is a challenge to the companies unless they spend significant amount of resources in staffing, budgeting or time.
We have a team of experts and capabilities to establish interest through the marketing process of stimulating and capturing interest in your products or services within a target market. Our offerings includes, telesales, & appointment setting, post appointment contact, email and direct mail campaigns, web research, propsect database development.
Ecommerce / Marketplace Operations Support
Campaign that brings Results
Ecommerce operations involves various activities. The team at EveMarg can manage transcation related operations for online stores
Our service offerings includes Payment reconcilation, order receipt, verification, pre-order customer service, and call centre (inbound and outbound sales on phone)
Appointment Setting Services
Campaign that brings Results
Business today is highly competitive due to a change in the consumer behavior, and entry of digital technologies and this reality is precise, that your sales cycle operates at peak.
We completely understand that time is money, that’s the reason we enable to identify leads and qualifying them, where your in-house team can close prospects successfully.
Direct Mail Follow Up Services
Increase response rate by following-up through Email and Direct Mail Marketing
If you failed to follow-up with your customer, or follow-up only once or twice, then there is a possibility of losing a customer as well as the business as sales happen only on or after the fifth contact. However, following up the leads is challenging as you need to have dedicated resources or sales staff to chase down all your leads, which would cost higher than your profit.
At EveMarg, we have a dedicated and trained team who will ensure to follow up your leads and the prospects through direct email marketing as we have system and process in the place.
Telemarketing Outsourcing
Campaign that brings Results
Telemarketing is one of the widely used and provedto be an effective marketing and communication technique. Our team has experience in handling telemarketing to serve global clients in a cost-effective and reliable manner. .
We act as a strategic partner rather than outsourcing partner as this established approach along with integrated marketing process and system has been fuelling client lead volume.
Collection Service outsourcing
Campaign that brings Results
A business can be profitable only if it is able to effectively collect the pending payments and debts from the customer. However, collection is not an easy job as it needs subtle handling of customers without affecting the good relationship.
At EveMarg, we have a team of experts who have been trained in handling customers in more ethical and responsible manner. Our specialist’s business process team has a capability to collect the pending payments as a representative of your company .
Help Desk services
Campaign that brings Results
Your business succeeds only when you are directly speaking to a prospect first. Helpdesk services is a crucial aspect where a company offers the first impression to a prospect through any means of communication in line with the goal of getting these prospects interested in meeting a salesperson, which will eventually turn into a valid deal and along the way, growth.
We completely understand that time is money, that’s the reason we enable to identify leads and qualify them, where your in-house team can close prospects successfully
Pre-Sales services
Companies that have strong pre-sales activity consistently achieve a win rate of 40-50% in new business while 80-90% in renewable business.
A pre-sales approach enables business to identifypotential customers and qualify them for the product or service. Companies that have strong pre-sales activity consistently achieve a win rate of 40-50% in new business while 80-90% in renewable business.
Although your sales team will uncover the prospect’s business requirement, they are only peripheral in nature and do not address vital business problems. We provide pre-sales support to provide necessary support to the sales team, helps reduce the sales cycle.
Post Sales Services
Our strategy ensures to retain existing customer and increase the loyalty
In this digital arena, customer acquisition is just one factor of success as the probability of selling to an existing customer is 60-70%, while to a new prospect is 5-20%. Majority of the companies fail because they spend a lot of time and money to attract new customers, but less effort goes into figuring out why they lose.
We enable to ensure customer repurchase intention and loyalty, create differentiation, reduce customer churn, increases customer lifetime value, and reduces negative word of mouth through post-sales strategies.
Inbound Call Centre / Customer Service
Campaign that brings Results
The probability of selling to an existing customer is 60-70%, while to a new prospect is 5-20%. Understanding this in the current competitive digital era; we enhance your customer communication channel through our exclusive domain specific inbound call center services
Our service will ensure to increase revenue, reduce operational costs thereby enhance the customer relationship through our seamless communication. Our domain specific team has the capability to customize our services to exactly match your industry requirements and needs with 24/7 support.
Outbound Call Centre / Customer Contact
Your Complete Solution to Email Marketing
Today, there is a great shift from companies to customers; this shift has been accelerating and exponential due to the entry of digital technologies. Now, such a shift, enables customers to provide feedback and reviews, express frustrations, and demand exactly what they want.
In view of this, at EveMarg we provide, a superior customer experience by providing multiple channels to reach through social media sites like Facebook, & Twitter, email, chat, SMS/Text, and phones.
Our experienced agents and subject matter experts create a personal connection with customers and serve their unique needs which would increase your productivity both in short and long term.
GET STARTED WITH EVEMARG
We enable organizations to create cohesive sales and marketing campaigns that will highlight the uniqueness of the product and help the product to be distinctly recognized by the target customers.